We would like to thank everyone that expressed their condolences to us during this past week. It has been a tough month for us, and the support that we have received from our friends, family and clients has been of great importance.
It has been difficult for us, as the business really only consists of Jamie and myself. The loss of my father was an event that greatly impacted us on a personal level, and likewise has had an impact on the business too. We know there has been frustration from our clients during this time, but be assured that absolutely every effort has been made over this period to ensure a continuity of services to our clients. We know that turn-around times have been extended, but your needs as a client have not been forgotten. We also understand that life goes on, and time marches on.
Over the coming days, we will regain the service times that we normally expect, and hope to return to whatever normal is around here. Both Jamie & myself were faced with difficult decisions over this past month in regards to our time management. I am thankful that our focus was on spending time with my father, as the importance of this far surpasses any other choice that could have been made.
My dad was very proud of our business; he had the opportunity to see it grow from the baby stages to where it is now. He was also a believer in hard work, and we know that he wouldn’t want the business to suffer over him. We will honor his memory, and we will do this by continuing to build our business, and by serving our clients needs.
We thank you for your understanding, and we promise to never get so heavy on you again.
Otis & James